What We Offer
Cloud 9 Assist develop custom database applications accessed online. The applications we develop reside on highly reliable, secure and redundant servers located in a modern data centre. This means your business can concentrate on what’s important and you can leave the management of the service to us. We have developed applications ranging from CRM, Project Management, Helpdesk, Expense Forms and much more.
Fully Managed Service
We make sure the lights are on and the plants are watered.
- Platform Availability 99.98% 99.98%
There is a better way
Below are listed some of the key benefits that Cloud 9 Assist affords As important as the benefits, is the company that has been entrusted to develop your solution. At Cloud 9 Assist we understand this. We offer a consultative element to all the solutions we develop to ensure we deliver an application that is tailor made for your business.
Custom Database Applications
We offer a number of templates that can be adapted to suit your needs or you can start with a blank canvas. Are you looking to rationalise existing systems or perhaps you are still using spreadsheets to track and manage information.
Dynamic Custom Forms
We generate data entry forms that mirror the workflow your users employ to minimise unnecessary time navigating screens. The dynamic nature of our forms mean that they adapt based on user input.
Custom Data Fields
You choose the exact type of information that you would like to see represented and we will develop a solution based on this. No more complying with the standard fit of most applications.
We have the ability to trigger automated email notifications, document generation, record updates, report generation and much more based on a powerful workflow engine. This results in significantly less manual intervention from the user, which in turn reduces the margin of error, providing efficiency savings.
Role based access
Access is configurable at a user and role level, allowing for sensitive information to be shared between only those users that have the relevant access privileges.
Reports and Dashboards
Drawing business intelligence from your data is one of the biggest benefits that Cloud 9 Assist affords. We will work with you to determine the reports that are critical to your business and the dashboards that will provide constant insight into your operational performance.
What our Customers say
As a company we were really struggling to keep our records up to date and relevant but since implementing the Database we have moved to another level and this is already paying dividends not only with time saved but also gives us real time information that is accurate and relevant.
We are excited and eager to implement the next stage which will be a full timesheet system, again this will save us a huge amount of time and will give us an edge over our competitors.
I couldn’t recommend Cloud 9 Assist enough.
Working with Cloud 9 Assist is fantastic, as it allows us to develop and enhance our ideas and bring together an easy to use and flexible CRM system that is truly tailored to our needs. The team are quick to respond to any queries and always on hand to let us know about any new features or integrations that may be available.
I would highly recommend Cloud 9 Assist.
I would highly recommend Cloud 9 Assist.
The result was a simplified solution that solved our business problems. This was all backed up with outstanding customer support that was timely and effective.
We now have a CRM solution that is tailored for our business.
When we acknowledged using multiple excel sheets was becoming inefficient and incredibly time consuming we spent months looking for a suitable CRM claims management system for our Accident Management Company, speaking to at least a dozen providers. Many of the companies we approached, some much more established than Cloud 9 Assist offered a far too general “1 system for all” solution which included many features we would never use which meant an overcomplicated interface and CRM which usually came with a hefty price tag.
Some of the simpler desktop and cloud based applications came without the necessary support or tailoring for our business. We wanted a system tailored to our specific requirements which allows us to easily capture client/claim details and efficiently and effortlessly log a claim’s lifecycle. It was refreshing to explain to Cloud 9 Assist what we wanted the system to do and how it should work and flow to suit our business model and for our exact wishes to be implemented. As our business has evolved Cloud 9 Assist have incorporated system changes in line with our new requirements with ease and without disruption to our operation. They can give you as little or as much in the way of functionality as you need.
To anyone who is currently searching for a new CRM system I would urge you to give them a try.